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Managing claims is one of the most important things we do at Austbrokers SPT. When you experience a loss and need to make a claim it can be a worrying and stressful time. Your Austbrokers SPT broker and claims team are here to ensure that any worry is minimised and your claim is settled quickly and fairly.


To assist in the claims process it is important that all incidents are notified to our office promptly so we can initiate the claims process. This can be done by completing a Claim Notification Form or contacting our office by phone or email.


Your Austbrokers SPT broker will review all claims for proper coverage and forward details to the insurer on your behalf. As each claim is processed we provide status updates to you and make available as soon as possible any claims documentation, settlement cheques and other information from the insurer.


We provide this assistance at no cost as part of our complete service. Please contact Austbrokers SPT for any queries you may have relating to new or existing claims.